WhatsApp 'friend in need' scam messages
Officers are warning WhatsApp users to be aware of a scam where criminals pretend to be a friend or family member with a new number requesting money after breaking their phone.
Often the scammers pretend to be a child of the recipient, with the first message often saying, ‘Hello Mum” or “Hello Dad”, as shown in our example video.
They might engage in small talk, using information unknowingly given by the victim to make the messages sound realistic, and will then ask for money in the form of a bank transfer or payment of bills.
Key signs that this is a scam may be someone sounding different, making spelling or grammar mistakes that are out of character and creating a sense of urgency for the recipient to carry out actions.
A video on Derbyshire Police's Facebook page shows what a conversation might look like, and some of the warning signs.
Detective Constable Tammy Barnes, Derbyshire Constabulary’s Fraud Protect Officer, said: “Being contacted urgently by a relative is always concerning, and the desire to help in an emergency is what the criminals are relying on.
“These criminals know that by calling the victim as ‘Mum’ or ‘Dad’ there is a reasonable chance that the recipient is a parent and will help the person, who they think is their child, without further question.
“If you ever get a message from a friend or family member that you think is suspicious, especially when they are asking for money or personal details, always call them and confirm their identity before doing anything else.”
Action Fraud have reported that over £1.5million has been lost by victims through this specific scam between 3 February and 21 June this year.
In some cases, victims have sent multiple amounts of money before realising the recipient isn’t a family member.
Action Fraud’s advice is to stop, challenge and protect when you receive a message that doesn’t seem right:
- Stop – Taking a moment to stop and think before parting with your money or information could keep you safe.
- Challenge – Could it be fake? It’s okay to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
- Protect - If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at https://orlo.uk/aCaxh or by calling 0300 123 2040.
You can also forward suspicious text messages that you have not acted upon to 7726 for Action Fraud to review.
More News From Amber Valley Info
| Hedgerow Heroes plant 2km of new hedgerows As part of the Campaign to Protect Rural England's centenary project to plant 100 miles of new hedgerows during 2026, regional sustainabil read more | |
| Belper Town Council announces its intention to enter UK Town of Culture 2028 Competition Belper Town Council has announced its intention to submit an expression of interest for the read more | |
| Still Time To Have Your Say In Two County Council Consultations Residents still have time to have their say on future options for two services delivered by Derbyshire County Council read more | |
| Picture of man released as part of investigation into burglary in Swanwick Police have released a picture of man we would like to speak with in relation to a burglary in Swanwick. read more | |
| Opticians celebrates two decades in Belper GLASSES will be raised by the team at a Belper opticians to celebrate its 20th anniversary in the town with a special event. read more | |
The Amber Valley Info Noticeboard
| Stallholder Bookings Now Open For The Tansley Big Day Out We're excited to announce that Tansley's Big Day Out 2026 will take place on 6th & 7th June 2026! read more | |
| Christmas and New Year bin collection dates Over the festive season, bin collections will operate on revised schedules. Some collections may take place up to two days earlier than u read more | |
| Launch Of WOMBLE MANIA! At the Heights of Abraham, Opened by Marcus Robertson, Son of Wombles author, Elisabeth Beresford, officially launched WOMBLE MANIA! at the Heights of Abraha read more | |
| Belper School and Sixth Form Centre Closed Today Due to a significant water leak, resulting in the water being turned off at school, we unfortunately have to close the school today. read more | |
| When you need to call 999 but can't talk When you need to call 999 but can't talk - the ‘silent solution’ can help. Press 55 on your mobile when prompted, to confirm you are in read more | |
