Mobile networks are being improved in Ripley
Mobile networks are being improved in Ripley boosting the speed, performance and coverage of mobile services in the area.
There is a small chance these improvements may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.
These improvements will be implemented in Ripley and symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.
For residents who are affected by the upgrades, free support is available from Restore TV. Restore TV is an independent programme created by Digital Mobile Spectrum Limited (DMSL), an organisation owned by the UK’s four mobile network operators: EE, Virgin Media O2, Three and Vodafone.
Restore TV’s role is to ensure people can continue to enjoy free to view TV if mobile service upgrades cause TV interference. Restore TV reports to the Coexistence Technical Working Group, chaired by Ofcom, which monitors and advises on the programme to ensure free to view TV viewers’ interests are properly served.
The programme offers additional support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.
Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”
“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”
Cable and satellite TV, such as Sky or Virgin, are not affected.
However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.
Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.
For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.
Any viewers who experience new interference to free to view TV should contact Restore TV on:
• 0808 13 13 800 (free from landlines and mobiles)
For more information, please visit https://restoretv.uk/
More Posts From The Amber Valley Info Noticeboard
Cold Callers claiming to be working on behalf of Derbyshire County Council Policehave seen and increase in reports of 'cold callers' where people are claiming to be working on behal read more | |
Subscriptions For Amber Valley Borough Councils 2024 Garden Waste Service Are Now Open The garden waste collection service is available to all residents in Amber Valley except for r read more | |
Trent Barton Buses - Extension Of The £2 Single Fare Cap Trent Barton Buses have confirmed their participation in the extension of the £2 single fare cap until the end o read more | |
Crich Tramway Village Looking For An Engineering Manager The successful candidate for this post will have excellent management skills gained whilst working in a practical workshop e read more | |
Amber Valley Christmas and New Year bin collections Don't forget to check your bin collection calendar during the festive bank holidays! read more | |
News On Amber Valley Info
Contractor appointed to build new £15m health services hub for Belper Nottingham-based contractor Henry Brothers Construction has been appointed to build a new £15m centre read more | |
Opticians puts children's safety in frame AN OPTICIANS in Ripley is helping to ensure youngsters in the local community can be seen clearly by donating 20 high visibility vests to t read more | |
Derby families will discover there is such a thing as The Gruffalo Youngsters are invited to meet The Gruffalo in Derby to mark the 25th anniversary of the popular children’s pict read more | |
England Footballer Millie Bright OBE Bestowed With The Honorary Freedom Of Derbyshire England footballer Millie Bright OBE has been bestowed with the Honorary Freedom of the County read more | |
Proposals To Modernise And Secure Future Of County Library Service Put Forward Proposals which will ensure library buildings in Derbyshire remain open, as well as creating a modern, read more | |