Mobile networks are being improved in Ripley
Mobile networks are being improved in Ripley boosting the speed, performance and coverage of mobile services in the area.
There is a small chance these improvements may cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.
These improvements will be implemented in Ripley and symptoms could include intermittent sound, blocky images (pixelation) or loss of TV signal.
For residents who are affected by the upgrades, free support is available from Restore TV. Restore TV is an independent programme created by Digital Mobile Spectrum Limited (DMSL), an organisation owned by the UK’s four mobile network operators: EE, Virgin Media O2, Three and Vodafone.
Restore TV’s role is to ensure people can continue to enjoy free to view TV if mobile service upgrades cause TV interference. Restore TV reports to the Coexistence Technical Working Group, chaired by Ofcom, which monitors and advises on the programme to ensure free to view TV viewers’ interests are properly served.
The programme offers additional support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.
Ben Roome, CEO of Restore TV, said: “We know just how important TV is to inform, entertain and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.”
“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”
Cable and satellite TV, such as Sky or Virgin, are not affected.
However, viewers with these services, who also watch free to view TV through an aerial, can receive a free Restore TV filter.
Residents are more likely to be affected if they live in an area with weak digital television reception, have a TV signal booster and whose TV aerial is close to a mobile mast.
For residents in flats or communal buildings, Restore TV provides landlords or property managers with support to resolve the problem.
Any viewers who experience new interference to free to view TV should contact Restore TV on:
• 0808 13 13 800 (free from landlines and mobiles)
For more information, please visit https://restoretv.uk/
More Posts From The Amber Valley Info Noticeboard
| When you need to call 999 but can't talk When you need to call 999 but can't talk - the ‘silent solution’ can help. Press 55 on your mobile when prompted, to confirm you are in read more | |
| The opening night of the Lights of Abraham Winter Lights Trail The brand new winter lights trail, the 'Lights of Abraham' opened on Friday 22nd November at the Heights of Abraham in read more | |
| Can You Help DREAM Paranormal With Their Research My name is Simon Dean, Lead Investigator of DREAM paranormal and I am looking for your help. read more | |
| Cold Callers claiming to be working on behalf of Derbyshire County Council Policehave seen and increase in reports of 'cold callers' where people are claiming to be working on behal read more | |
| Subscriptions For Amber Valley Borough Councils 2024 Garden Waste Service Are Now Open The garden waste collection service is available to all residents in Amber Valley except for r read more | |
News On Amber Valley Info
| Busy December sees 106 e-scooters seized from Derbyshire streets Police Officers have continued to take action against those using e-scooters illegally, with a further 106 seized in read more | |
| Booking.com users targeted with scam messages Those using the platform Booking.com to book their holidays or accommodation are being warned they could be targeted with emails or mes read more | |
| Council Pothole Repair Trial To Be Extended After Successful Start Derbyshire County Council are to extend a trial of a new material to fix potholes after positive feedback and good read more | |
| Council Submits Bid For County Reorganisation Derbyshire County Council has submitted to Government a request to be included in the first wave of councils to progress reorganisation read more | |
| Problem property closed in Alfreton An Alfreton house linked to anti-social behaviour and drug related activity, which was causing misery for neighbours, has been shut down. read more | |
