Subscribe to our RSS Feed Follow us on Twitter Follow us on Facebook

When it snows go to
Or call 08456 058 058 for

      > School Closures
      > Latest Weather
      > Road Conditions
      > Grit Bins
      > Gritting Routes

You Are Not Logged In
Login To Amber Valley Info

Consumers Urged To Take Extra Care When Buying Toys And Other Goods Online

Published on Wednesday 18 November 2020

Trading standards officers at Derbyshire County Council are urging shoppers to be savvy when buying goods online – especially when doing their Christmas shopping.

During National Consumer Week (16 – 22 November), ahead of two big Christmas shopping days Black Friday and Cyber Monday, trading standards officers are also backing the British Toy and Hobby Association’s (BTHA) call for caution when buying toys online.

It is expected that online shopping will continue to rise, and coronavirus measures will encourage its further growth as shoppers avoid the high street. Some 86% of toys are already bought online so trading standards, Citizens Advice and the BTHA are seeking to educate the public about how to shop online safely, for example looking for the CE mark*.

Derbyshire Trading Standards advise caution when ordering online, recommend checking where traders are based, using websites of UK-based retailers and looking out for well-known brands of toys. Officers back the BTHA and its members in calling for legally compliant, safe toys for children.

Councillor Carol Hart, Derbyshire County Council’s Cabinet Member for Heath and Communities, said: “It is vital that consumers know their rights when buying products online. This is even more important as people rely more heavily on the internet to buy the things they need during the pandemic.”

For information on your rights and advice about shopping online safely, and what to do when things go wrong, visit You can also call the Citizens Advice consumer service on 0808 223 1133.

National Consumer Week is run by the Consumer Protection Partnership (CPP). The CPP brings together a number of organisations including Citizens Advice, Government departments, regulators and consumer bodies to tackle consumer problems.

*The CE mark will be replaced by the new UKCA marking from 1 January 2021 but to allow businesses time to adjust, they will be able to use the CE marking until 1 January 2022 in most cases.

More News From Amber Valley Info

Read Some Of The Latest News Articles From Amber Valley Info

Derbyshire police open PCSO recruitment What a year it has been, front and centre to Derbyshire Police's response have been their Police Community Support Officers (PCSOs). They hav read more

Caravan stolen from Clay Cross A business in Clay Cross has been broken into and a caravan stolen from inside.  read more

Potential Pet Owners Urged To Tread With Caution Before Buying Trading standards officers are urging Derbyshire residents thinking of buying a pet online to be extra cautious and do read more

Get Involved In Shaping Council Services And Budget Priorities Residents from across the county are being asked to take part in online focus groups which will help to shape Derbyshi read more

Appeal for witnesses after serious assault in South Normanton Officers investigating a serious assault in South Normanton are appealing for information to help with their enquiries. read more

The Amber Valley Info Noticeboard

Read Some Of The Latest Posts On Our Noticeboard

Mobile Library Timetable 2021 For Ambergate The Derbyshire County Council Mobile Library will be at the Hurt Arms at Ambergate 10-11am on the following dates: read more

Try Out A Game Of Riplopoly By Rogue Runners Looking for something to do during Lockdown #2 as part of your daily exercise? This is a great idea that Rogue Runners Ripley have put t read more

Alfreton Town Council - Halloween Scarecrow Competition Only residents of Alfreton Town can enter (Properties within the boundary of Train Line, A38, Brook and Chesterfield Hill) read more

Christmas lights switch on goes virtual! in Alfreton Although it won't be possible this year to hold the traditional Christmas Event and lights switch on due to the ongoing Covid-19 read more

Ripley Town Council Youth Award. Do you know someone in the Ripley Township who is deserving of recognition for their voluntary work within our local community? read more

Amber Valley Local News

Derbyshire police open PCSO recruitment What a year it has been, front and centre to Derbyshire Police's response have been their Pol... read more

Englands new tier system at a glance - and which areas could be in Tier 1, 2 or 3 Prime Minister Boris Johnson announced yesterday (... read more

Black Friday beauty deals 2020: LookFantastic, Cult Beauty, Boots and more LookFantastic is not messing around - they already have 30... read more

Daryn Smit wants more homegrown stars playing for Derbyshire Head of Talent Pathway, Daryn Smit, is pleased with the amount of Academ... read more

More news from Amber Valley


Find out more about cookies we store on your computer.

Find out about advertising on Amber Valley info.
Q R Codes

Find out about and download our QR Codes.
Social Media

Amber Valley Info are on Facebook and Twitter.
Legal Stuff

Read our copy of the sites terms and conditions.