Consumers Urged To Take Extra Care When Buying Toys And Other Goods Online
Trading standards officers at Derbyshire County Council are urging shoppers to be savvy when buying goods online – especially when doing their Christmas shopping.
During National Consumer Week (16 – 22 November), ahead of two big Christmas shopping days Black Friday and Cyber Monday, trading standards officers are also backing the British Toy and Hobby Association’s (BTHA) call for caution when buying toys online.
It is expected that online shopping will continue to rise, and coronavirus measures will encourage its further growth as shoppers avoid the high street. Some 86% of toys are already bought online so trading standards, Citizens Advice and the BTHA are seeking to educate the public about how to shop online safely, for example looking for the CE mark*.
Derbyshire Trading Standards advise caution when ordering online, recommend checking where traders are based, using websites of UK-based retailers and looking out for well-known brands of toys. Officers back the BTHA and its members in calling for legally compliant, safe toys for children.
Councillor Carol Hart, Derbyshire County Council’s Cabinet Member for Heath and Communities, said: “It is vital that consumers know their rights when buying products online. This is even more important as people rely more heavily on the internet to buy the things they need during the pandemic.”
For information on your rights and advice about shopping online safely, and what to do when things go wrong, visit www.citizensadvice.org.uk/NCW20 You can also call the Citizens Advice consumer service on 0808 223 1133.
National Consumer Week is run by the Consumer Protection Partnership (CPP). The CPP brings together a number of organisations including Citizens Advice, Government departments, regulators and consumer bodies to tackle consumer problems.
*The CE mark will be replaced by the new UKCA marking from 1 January 2021 but to allow businesses time to adjust, they will be able to use the CE marking until 1 January 2022 in most cases.
More News From Amber Valley Info
| Next steps unveiled for Heanor's former Science Block as feasibility study begins Amber Valley Borough Council is launching the next stage in shaping the future of the former Scienc read more | |
| Mirror, Mirror, on the wall: Don't miss the fairest panto of all! Snow White announced for 2026 The award-winning team behind Derby's smash-hit pantos will be back next year with th read more | |
| New timetable starts on Sunday: EMR advises customers to check new journey times East Midlands Railway (EMR) is reminding customers to check if their journey has been altered when t read more | |
| Further Somercotes premises closed after illegal tobacco investigation A second shop on Somercotes Hill has been shut down after Amber Valley Borough Council and Derbyshire Trading read more | |
| MP Launches Amber Valley Business Awards to Celebrate Local Excellence Linsey Farnsworth, MP for Amber Valley, is set to shine a spotlight on the outstanding businesses that make th read more | |
The Amber Valley Info Noticeboard
| Launch Of WOMBLE MANIA! At the Heights of Abraham, Opened by Marcus Robertson, Son of Wombles author, Elisabeth Beresford, officially launched WOMBLE MANIA! at the Heights of Abraha read more | |
| Belper School and Sixth Form Centre Closed Today Due to a significant water leak, resulting in the water being turned off at school, we unfortunately have to close the school today. read more | |
| When you need to call 999 but can't talk When you need to call 999 but can't talk - the ‘silent solution’ can help. Press 55 on your mobile when prompted, to confirm you are in read more | |
| The opening night of the Lights of Abraham Winter Lights Trail The brand new winter lights trail, the 'Lights of Abraham' opened on Friday 22nd November at the Heights of Abraham in read more | |
| Can You Help DREAM Paranormal With Their Research My name is Simon Dean, Lead Investigator of DREAM paranormal and I am looking for your help. read more | |
