Medicines Order Line reduced hours notice
The service used by the public across Derby and Derbyshire to order repeat prescriptions by telephone will have reduced hours on the afternoon of Thursday, September 16.
The Medicines Order Line (MOL) will close an hour early, at 3pm, so anyone who normally uses the service should contact the service before that time.
The closure has been scheduled to enable essential staff training, and the service will re-open as normal from 8am to 4pm on Friday, September 17.
Those who have access to email can still order prescriptions using the call-back email service. Staff normally call back within two working days, depending on workload.
To request a call-back, patients will need to provide their name, date of birth and a contact number, as well as their GP practice name.
• To request a call back from the NORTH Derbyshire MOL, please email ddccg.northMOLonlinerequests@nhs.net
• To request a call back from the SOUTH Derbyshire MOL, please email ddccg.southmolonlinerequests@nhs.net
Before requesting a call-back, patients should check how much medication they have remaining and only order prescriptions when seven days' medication remain.
Patients can also use other routes to order repeat prescription without contacting the MOL service:
• NHS App
• Electronic Repeat dispensing (Batch prescription)
• GP Practice online ordering service
You can find more information about how to order your repeat prescriptions here
More News From Amber Valley Info
| Councillors Vote For Uniting Derbyshire In Local Government Reorganisation Councillors at Derbyshire County Council voted in favour of Cabinet proposing one single council for the w read more | |
| Heights Of Abraham Receives National Tourism Award For Excellence On Wednesday 12th November VisitEngland, the National Tourism Body awarded the Heights of Abraham the highest possi read more | |
| Boost for Armed Forces veterans living at Samuel House Care Home in Heanor, Derby Former members of the Armed Forces in Derby will benefit from enhanced person-centred care and supp read more | |
| Emotional reunion as former pupils return to restored Heanor Grammar School A new video released by Amber Valley Borough Council captures the moment former students walked the corri read more | |
| Council launches public surveys to shape future town centre investment Amber Valley Borough Council has launched a new project to support the revitalisation of its town centres and read more | |
The Amber Valley Info Noticeboard
| Launch Of WOMBLE MANIA! At the Heights of Abraham, Opened by Marcus Robertson, Son of Wombles author, Elisabeth Beresford, officially launched WOMBLE MANIA! at the Heights of Abraha read more | |
| Belper School and Sixth Form Centre Closed Today Due to a significant water leak, resulting in the water being turned off at school, we unfortunately have to close the school today. read more | |
| When you need to call 999 but can't talk When you need to call 999 but can't talk - the ‘silent solution’ can help. Press 55 on your mobile when prompted, to confirm you are in read more | |
| The opening night of the Lights of Abraham Winter Lights Trail The brand new winter lights trail, the 'Lights of Abraham' opened on Friday 22nd November at the Heights of Abraham in read more | |
| Can You Help DREAM Paranormal With Their Research My name is Simon Dean, Lead Investigator of DREAM paranormal and I am looking for your help. read more | |
