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Citizens Advice Derbyshire District - Changes To Our Service

Published on Friday 27 March 2020

We are open for business and are here to provide the public with free, confidential, impartial and independent advice on any issue.


As the coronavirus outbreak has an ever-changing impact on our lives, families and individuals are facing tough challenges and dilemmas. It might be millions of people who could face the impossible choice of working while ill or not following guidance to self-isolate. Or it might be those of us who are dealing with cancelled travel plans or debt problems as people have their wages cut or are laid off from work.

We have increased the resource on our Adviceline and have Advisers waiting to take your call now. All face to face services are suspended until further notice, however telephone appointments are available and can be booked through our Adviceline.

Call our Adviceline on 0300 456 8390 Lines open Monday to Friday, 9am to 4pm. Calls to this number are charged at the same rate as 01 and 02 numbers.

For Universal Credit Help to Claim service call 0800 144 8 144 Lines open Monday to Friday, 8am to 6pm, freephone service.

You can also find self-help guidance 24/7 on the Citizens Advice website, including general advice about Coronavirus (COVID-19).




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Amber Valley Local News


Mayoral commendation for Ripley Hospital's League of Friends A fund-raising group at a Derbyshire hospital built by the community has... read more

Invitation to a FREE Community Concert The Pye Hill & District Male Voice Choir Last year, The Pye Hill & District Male Voice Choir ... read more

Councils successful swimming pool funding bid makes a big splash in Belper and Alfreton Belper Leisure Centre is celebrating another ... read more

Amber Valley extends public consultation for Pre-submission Local Plan Residents in Amber Valley are being consulted on the finalised... read more

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