Amber Valley Info

Derbyshire Trading Standards Service and Citizens Advice Consumer Services have received complaints from members of the public about mattresses being sold from the back of a van.



When it snows go to derbyshire.gov.uk/snow
Or call 08456 058 058 for

      > School Closures
      > Latest Weather
      > Road Conditions
      > Grit Bins
      > Gritting Routes















 


 

Warning From Derbyshire Trading Standards

by Amber Valley Info on Wednesday 21 November 2018



Derbyshire Trading Standards Service and Citizens Advice Consumer Services have received complaints from members of the public about mattresses being sold from the back of a van.


Reports state the driver is saying the mattress is a failed delivery and now needs to be sold at a ‘knock-down’ price before he can return to base. 


It is alleged that the invoice that comes with the mattress is in the name of a company which no longer exists. It is also alleged that he may be inflating the true cost of the mattress to make it sound more of a bargain.


Mattresses sold in the UK must comply with safety regulations such that they are flame-resistant and must have a blue safety label attached. With no way of tracing the seller, there is no way of checking whether the mattress is safe, and it has been known for false safety labels to be stitched in to look authentic.


When selling goods at the door, the trader must, by law, also provide customers with written confirmation that they have a 14-day cancellation period in which they are entitled to change their mind about the purchase, and how to obtain a refund. In this case, the trader is not issuing this paperwork.


Derbyshire Trading Standards Service wishes to advise people to be wary of anyone selling goods in this way, as legitimate companies very rarely sell mattresses in this way.


If you have any concerns or information about this matter you can call the Citizens Advice Consumer Service on 03454 04 05 06 or Derbyshire Police on 101.”


News Home Latest News News Search Submit News


Amber Valley Local News


Calling all singers, songwriters, musicians and bands: The Wildside Festival needs you! If you're passionate about wildlife and would... read more

Shameless man was caught urinating over shopping baskets in a shop Horrified people looked on as a shameless lout exposed himself in ... read more

Shocking pictures show couple's home ruined after Milford flood Their cottage is covered in muddy water... read more

500 Derbyshire people went to A&E 10 times in one year More than 500 people in Derbyshire went to A&E at least 10 times i... read more

More news from Amber Valley











Cookies


Find out more about cookies we store on your computer.
Advertising


Find out about advertising on Amber Valley info.
Q R Codes


Find out about and download our QR Codes.
Social Media


Amber Valley Info are on Facebook and Twitter.
Legal Stuff


Read our copy of the sites terms and conditions.
Business Listings in Alfreton, Business Listings in Ripley, Business Listings in Heanor, Business Listings in Belper, Business Listings in Amber Valley, Business Listings in Somercotes, Business Listings in Swanwick, Business Listings in Loscoe, Business Listings in Codnor, Business Listings in Ambergate, Business Listings in Crich, Business Listings in South Wingfield, Business Listings in Denby, Business Listings in Heage, Business Listings in Kilburn, Business Listings in Duffield, Business Listings in Chesterfield, Business Listings in Derby, Business Listings in Nottingham, Business Listings in Derbyshire, Business Listings in East Midlands, Business Listings in Matlock, Business Listings in Ilkeston, Business Listings in Mansfield, Business Listings in Sutton In Ashfield, Business Listings in Kirkby In Ashfield, Business Listings in DE5, Business Listings in DE55, Business Listings in DE56