Council Warns Residents To Beware Of Scam Phone Calls
Residents are being warned by Derbyshire County Council about scam phone calls being made in the council’s name.
The authority’s trading standards team has been contacted by concerned residents who have received phone calls in which the caller claims to be from Derbyshire County Council and wants to speak about a potential council tax refund.
Councillor Carol Hart, Cabinet Member for Health and Communities, said: “We’d like to make it perfectly clear that we would never make unsolicited phone calls of this nature. Our district and borough council colleagues, who administer council tax, would not do this either. Our advice is to put down the phone on these scammers and report the call.
“These fraudsters pretend to be from a place of authority so that people will be less likely to question them.
“While most people who have contacted us have realised this is a scam phone call, and hung up in good time, one person has unfortunately provided the caller with their bank details.”
Councillor Hart added: “We urge all residents to report any phone calls, letters or other scam material which will help us with our investigations and to take action.”
The council is also urging carers, families and friends of older or vulnerable residents to pass on this latest warning, look out for any signs that they may be a victim of scams and to report anything suspicious.
Residents can get advice and report attempted scams to Citizens Advice Consumer Service on 03454 040506 or www.citizensadvice.org.uk/consumer/. If people have been victims of fraud they also can report to Action Fraud on 0300 1232040 or www.actionfraud.police.uk/. If anyone has provided a scam caller with their bank details they should also contact their bank immediately.
More information about different types of scams, where to report them and other helpful advice can be found at www.derbyshire.gov.uk/scams
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